The customer service platform
built for collaboration
by Retail for Retail

Effortless workflow management and communication across teams, customers, and partners. Deliver excellent customer service, save time and cost, and gain valuable insights

Popular workflows configured by our customers

Minimize manual workload, maximize customer and supplier engagement. Select workflows designed to simplify your workday.

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Claims Management

Streamline processing for  claims

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Repair Management

Efficiently organize repair requests

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Return Management

Simplify product returns and tracking

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Product Swap

Facilitate smooth product exchanges

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Quality Management

Monitor and improve product quality

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Customer Support

Enhance response times and resolution

Integrate with your favourite apps and services

Consolidate all incoming communications from email, social media, SMS, voice, and other sources into one centralized hub

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